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GX SLINGSHOTS
ONLINE SHOP POLICIES
Refund Policy
At GX Slingshots, we are committed to providing our customers with high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a return policy for all products, subject to the following conditions:
Returns must be made within 14 days of the original purchase date.
Products must be in their original condition and packaging, including all components, accessories, and documentation.
Products that have been used, altered, or damaged in any way will not be accepted for return.
Custom or special order items are not eligible for return.
The customer is responsible for all shipping and handling costs associated with the return of the product.
To initiate a return, please contact our customer service team at sales@gxslingshots.com. Once your return has been approved, you will be provided with a return shipping label and instructions on how to proceed with the return.
Refunds will be processed within 7-10 business days of receiving the returned product. Refunds will be issued to the original payment method used at the time of purchase.
If you have any questions or concerns regarding our return policy, please contact our customer service team at sales@gxslingshots.com.
Delivery Policy
Delivery time: Our delivery time for orders within South Africa is 2-5 working days. International orders may take longer, up to 14 working days.
Delivery Method: We use a reputable courier service for all deliveries.
Delivery Charges: Delivery charges may apply and will be indicated on confirmation of order.
Tracking Information: Once your order has been shipped, you will receive a tracking number to track your package.
Responsibility for Delivery: GX Slingshots is not responsible for any lost, stolen or damaged packages. If you suspect your package has been lost or stolen, please contact the courier service immediately.
Signature Required: For security reasons, all deliveries require a signature.
Changes to Delivery Address: If you need to change the delivery address after your order has been placed, please contact us immediately.
Delivery to Remote Areas: Delivery to remote areas may incur additional charges and may take longer.
By placing an order with GX Slingshots, you agree to these delivery terms and conditions.
Disclaimer
The information contained on the website of GX Slingshots (www.gxslingshots.com) is for general information purposes only. The information is provided by GX Slingshots and while we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you are able to link to other websites which are not under the control of GX Slingshots. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, GX Slingshots takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This Disclaimer constitutes the entire agreement between you and GX Slingshots in relation to your use of the website, and supersedes all prior agreements and understandings between us.
GX Slingshots reserves the right to make changes to this Disclaimer at any time. Your continued use of the website following any changes signifies your acceptance of the new terms.
